Privacy Policy

Hotel Zamek Ryn **** – Plac Wolności 2, 11-520 Ryn

1. Data Controller

The controller of your personal data is:

Mazurskie Centrum Kongresowo-Wypoczynkowe "Zamek - Ryn" Sp. z o.o.
Plac Wolności 2, 11-520 Ryn, Poland
NIP (Tax ID): 739-31-12-796, KRS: 0000044201
Tel: +48 87 429 70 00, E-mail: hotel@zamekryn.pl

2. What Data Do We Collect?

Depending on the purpose of your contact, we may process:

• first and last name,
• e-mail address,
• phone number,
• residential address (for reservations),
• stay details (dates, preferences).

3. Purpose of Processing

We process your data for the purpose of:

• processing reservations and providing hotel services,
• handling inquiries and presenting offers,
• sending the newsletter (subject to your prior consent),
• fulfilling legal obligations (e.g., guest registration log).

4. Legal Basis

The processing of data is based on:

• a contract (e.g., making a booking),
• consent (e.g., newsletter subscription),
• a legal obligation (e.g., guest registration and tax regulations),
• a legitimate interest (e.g., direct marketing of own services).

5. Data Recipients

Your data may be shared with entities providing services to us (such as reservation systems, hosting providers), but exclusively on the basis of a data processing agreement.

6. Retention Period

We store your data for the period necessary to achieve the specific purpose, and thereafter in accordance with applicable statutory legal retention periods (e.g., guest records – 3 years).

7. Your Rights

You have the right to:

• access your data,
• rectify your data,
• erase your data ("the right to be forgotten"),
• restrict processing,
• data portability,
• object to data processing,
• withdraw your consent at any time.

To exercise your rights, please contact us at: hotel@zamekryn.pl

8. Right to File a Complaint

You have the right to lodge a complaint with the supervisory authority – the President of the Personal Data Protection Office (Urząd Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warsaw, Poland).

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